Ordering FAQs

On this page you’ll find more information about shopping online and in person at Bere Mill Butchery. If you are unable to find the answer to your question please feel free to Contact Us.

Further details can be found in our Terms of Conditions of Sale.

Click & Collect

When can I collect my order / when is Bere Mill Butchery open?

You can click and collect online. Collection times are Friday 2-7pm. Our shop is open every Friday from 12-7pm and on Saturday during lockdown from 10-2pm.

Where is Bere Mill Butchery?

Bere Mill Butchery is at Bere Mill, London Road, Whitchurch, RG28 7NH.

For details of how to reach the Butchery, see the How to Find Us page.

Is there a minimum order value?

There is no minimum order value for Click & Collect.

Butchery

Can I shop at Bere Mill Butchery in person without placing an order?

Yes, you are welcome to turn up at the Butchery. We are open every Friday from 12-7pm and currently on Saturdays during lockdown from 10-2pm.  We will always have a good selection in store however, we strongly recommend you place an order online if there is something specific you are looking for.

 

Farming

Is Bere Mill meat organic?

Bere Mill meat is produced in line with organic principles but is not certified as such. All animals are pasture fed and kept outside, with minimal intervention.

Is Bere Mill meat free range?

Yes, all animals are kept outside with plenty of space to roam around and enjoy the pastures and water meadows.

Is Bere Mill meat all pasture fed?

Yes, all Bere Mill meat is pasture fed. The animals graze on the unimproved pasture and hay made on the farm – a range of ‘old’ meadow grasses and associated wild flowers. Hard feed is used only for pregnant ewes and triplet lambs.

Is Bere Mill meat halal?

No, Bere Mill meat is not halal.

Meat Boxes

Can I change the contents of a Meat Box?

We are sorry that you cannot change the contents of your meat box. If you subscribe to a monthly meatbox, you can always let us know any of your preferences and size of family so we will pick to your requirements.

How do I sign up for a Monthly Meat Box Delivery?

Go to the Monthly Meat Box page, add a box to your cart and then follow the checkout process. You will be asked to pay £45 online by card for your first box, and then we will contact you to set up a standing order for future boxes. The standing order will be taken from your bank account on the last day of the month preceding your Meat Box delivery e.g. for the July Meat Box payment will be taken on 30th June.

Where do you deliver Monthly Meat Boxes?

We deliver Monthly Meat Boxes free of charge within a 5 mile radius of Bere Mill.

When do you deliver Monthly Meat Boxes?

Your Monthly Meat Boxes are delivered on the on the same Saturday each month between 7am and 12pm.

Is there a charge for delivery?

There is no charge for delivery within our delivery range. If you are local but outside the delivery area please contact us.

Do I have to be at home to receive the delivery?

No, you do not have to be at home to receive the delivery. When you checkout your order complete the ‘Additional Information’ box with details of a safe place where your box can be left if you are out. During the Summer or when the weather is warmer, a coolbox would be recommended.

Can I change the delivery day of my Monthly Meat Box?

No, you cannot change the delivery day. If you do not wish your box to be delivered per the schedule then you may collect it from the Butchery the following day 9am – 5pm. Alternatively you can choose for the contents of your Meat Box to be frozen and stored at the Butchery for up to one month from the intended day of delivery.

Is there a minimum subscription for a Monthly Meat Box?

Yes, we require that you sign up for a minimum of 6 months.

How do I cancel my Monthly Meat Box subscription?

Please contact us on shop@beremillfarm.co.uk to say that you would like to cancel, and then cancel your standing order with your bank.

Packaging

How is Bere Mill meat packaged?

For all online orders, the meat is vacuum packed. This method ensures freshness and quality are preserved. We are committed to improving the sustainability of our operation and are looking for alternatives.

We now offer recyclable fresh sealed packaging at the shop. Alternatively, you can bring along your own containers.

We do offer paper carrier bags however, if you can, we would love to see you bring your own reusable carrier bag to put your purchases in.

Ingredients

Are Bere Mill meat products gluten free?

The majority of our meat products produced at Bere Mill are gluten free. The only product which contain gluten are our pork sausages and sausagemeat.

Where can I find information on allergens in Bere Mill meat products?

All Bere Mill meat products are labelled with their ingredients, with allergens in bold. Please check the label carefully. You are welcome to contact us for information about ingredients and allergens in our products.